Sales and Delivery Terms

1. General Information

No direct online sales are made through our website. Product and service sales are conducted between parties following a quotation request.

Prices, technical information, and descriptions on the website do not constitute a binding sales offer.

2. Quotation Process

• A quotation is prepared in response to the request submitted by the user.
• The quotation is delivered in writing.
• The price and terms stated in the quotation are valid for the period specified.
• The sales process is initiated upon acceptance of the quotation.

3. Payment Terms

The method of payment is determined during the quotation process.

The company reserves the right to withhold delivery until payment has been received.

4. Delivery Terms

Delivery lead times may vary depending on product availability and technical preparation requirements.

The shipping method is agreed between the parties.

Any damage occurring during shipping must be documented with a carrier delivery report.

5. Pre-Owned Products

• Pre-owned products are offered for sale after passing a technical inspection.
• The condition of the product is stated at the quotation stage.
• Pre-owned products may show signs of use.

6. Service and Repair

Service lead times may vary depending on the technical condition of the device.

Post-service delivery information will be communicated to the user.

7. Returns and Withdrawal

Sales are commercial in nature and are carried out through a quotation and acceptance process between the parties.

Return conditions are determined separately at the quotation and contract stage, according to the nature of the product.

8. Jurisdiction

The Courts and Enforcement Offices of Istanbul shall have jurisdiction in the event of any dispute.