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1. Data Controller

Pursuant to the Law on Protection of Personal Data No. 6698, your personal data are processed by [Company Name], which acts as the data controller, as detailed below.

Company Name: TERAZİBUL TARTIM SİSTEMLERİ VE YAZILIM LİMİTED ŞİRKETİ 

Address: Ünalan Mah. Libadiye Cad. No: 82, Emaar Square Sitesi E Blok, Kat: 29 D: 291 Üsküdar, Istanbul

Tax No / MERSİS No: 0839129799900001

E-mail: merhaba@terazibul.com

Phone: +90 544 837 29 42

2. Personal Data Processed

Through our website, via;

• Quote Request Form
• Service Request Form
• Contact Form
• Pre-Owned Product Evaluation Applications

the following personal data may be processed:

• Full Name
• Phone Number
• E-mail Address
• Company Name and Company Details
• Subject and content of requests
• Device information shared during service processes
• IP address and transaction security information

3. Purposes of Processing Personal Data

Your collected personal data are processed for the following purposes;

• Managing product quotation processes
• Providing service, maintenance, and technical support activities
• Managing pre-owned product purchase, evaluation, and sales processes
• Managing contract processes
• Tracking requests and complaints
• Maintaining customer communication
• Managing accounting and financial processes
• Fulfilling legal obligations
• Use as evidence in potential disputes

No direct online sales are made through our website. Sales and service processes are conducted through quotations and mutual communication.

4. Legal Basis for Processing Personal Data

Your personal data are processed pursuant to Article 5 of the KVKK on the following legal grounds;

• Being directly related to the establishment or performance of a contract
• Fulfilling the legal obligations of the data controller
• Establishment, exercise, or protection of a right
• Data processing being mandatory for the purposes of the legitimate interests of the data controller
• Existence of your explicit consent

Marketing and commercial electronic communications are carried out only if you have separately provided explicit consent.

5. Transfer of Personal Data

Your personal data may be transferred;

• To authorised public institutions and organisations
• To firms providing financial advisory and accounting services
• To technical service business partners
• To information technology and hosting service providers
• 
  

in accordance with Articles 8 and 9 of the KVKK, with all necessary security measures in place.

6. Retention Period

Your personal data are retained;

• For the periods stipulated in applicable legislation
• For the duration of the contractual relationship
• For as long as required by legal obligations

and upon expiry of the retention period, they are deleted, destroyed, or anonymised.

7. Data Security

Our company takes appropriate technical and administrative security measures to prevent unlawful processing of and access to personal data, and to ensure the protection of data.

8. Rights of the Data Subject

Pursuant to Article 11 of the KVKK, you have the right to;

• Learn whether your personal data are being processed
• Request information if they have been processed
• Learn the purpose of processing
• Request correction if they are processed incorrectly or incompletely
• Request deletion or destruction
• Learn the third parties to whom data have been transferred
• Object to processing activities
• Request compensation if you suffer a loss

You may submit your applications in writing or by e-mail to [kvkk@…].